Privacy Policy

Introduction
Rigid Industries FZC respects your privacy and we are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit www.rigidind.com (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies solely to information we collect on this Website and in e-mail, text and other electronic messages between you and this Website.

Please read this policy carefully to understand our current policies and practices regarding your information and how we will treat it. BY SUBMITTING PERSONAL INFORMATION TO US OR BY ACCESSING OR USING THIS WEBSITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL INFORMATION THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSE DESCRIBED IN THIS PRIVACY POLICY, AND YOU AFFIRM THAT YOU ARE EITHER MORE THAN 18 YEARS OF AGE OR POSSESS LEGAL PARENTAL OR GUARDIAN CONSENT AND THAT YOU ARE FULLY COMPETENT TO CONSENT TO THIS POLICY.

This policy may change from time to time as set out below under Amendments to our Privacy Policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy frequently for updates.

Information We Collect About You and How We Collect It
We may collect several types of information from and about users of our Website, including information: (a) by which you may be personally identified and that you will provide on a voluntary basis, such as name, postal address, e-mail address, telephone number or any other information that can be used to identify, describe, locate or contact you online or offline should you wish so (“personal information”) to provide you information on our products and services; (b) that is about you but individually does not identify you, such as the contents of your comments and postings on the Website; and/or (c) about your internet connection, the equipment you use to access our Website and usage details to improve your access and visit of our Website.

We collect this information depending on the context of your interactions with the Website, the features you use, and the choices you make. As further explained below, these can include: (a) directly from you when you provide it to us; and/or (b) automatically as you navigate through the site, including usage details, IP addresses and information collected through common information-gathering technologies. We rely on a variety of legal reasons and permissions (each a “legal basis”) to collect and process personal information about you, including with your consent, a balancing of legitimate interests, the necessity to enter into and perform contracts with you, and compliance with legal obligations.

Information You Provide to Us
The information you provide directly to us on or through our Website may include: (a) information provided at the time of registering to use our Website or when requesting further services; (b) records and copies of your correspondence (including e-mail addresses) if you contact us; (c) your responses to surveys that we might ask you to complete for research purposes; (d) your search queries on the Website; and/or (e) details of transactions you carry out through our Website and their fulfilment.

Data Security / Privacy
In accordance with applicable law, we maintain appropriate technical and organizational security measures designed to protect your personal information from accidental loss or destruction and from unauthorized access, misuse, alteration and disclosure, wherever it is stored or processed, including when personal information is transmitted over a private network or stored in cloud environments.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.

Cookies on the Website
We use and engage certain other third-party advertising partners and analytics providers to use cookies, web beacons, and similar tracking technologies (collectively, “cookies”) on the Website. Cookies are small text files that are stored on your browser, device, or the page you are viewing. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognized on each subsequent visit.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information for the following purposes: (a) to present our Website and its contents to you; (b) to provide you with information, products or services that you request from us; (c) to analyze and improve our products and services; and (d) to market our products and services.

Retention of Your Information
We retain personal information only as permitted under applicable laws, including only for as long as necessary to provide the products or services and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Disclosure of Your Information
We may also disclose your personal information: (a) to comply with any court order, law or legal process, including to respond to any government or regulatory request; and (b) to enforce other agreements between you and Rigid Industries FZC;

Accessing and Correcting Your Information
You can review and change your personal information by contacting us via email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Amendments to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account, and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information
To ask questions about this privacy policy or raise concerns about our privacy practices, please contact +971 55 472 6298, or email [email protected] We will respond to questions or concerns within 30 days.